With over 15 years’ experience in the operation of foreign exchange, tax refund, ATM and Western Union services at airports, we are presently operating in 7 international airports.
We have developed a reputation with a range of international airports as an efficient and effective partner, who works with them in order to provide the best rental model and the most suitable range of foreign exchange and other services in a collaborative and profitable manner over the past 15 years.
We have a proven track-record of working with airports in order to tailor solutions that meet their changing requirements in a dynamic operating environment. As a privately owned, mid-sized organisation, we are able to offer innovative and flexible solutions that are geared towards meeting the needs of our partners and their clients.
We fully research the local market before developing our strategy for all of our airport operations, including staffing, pricing and marketing, in order to best address the demands of today’s more sophisticated travellers.
We bring a fresh and innovative approach to our airport operations, with our trademarked, vibrant, clear branding becoming ever-more recognisable right across Europe and the rest of the world.
Our aim to exceed an airport’s expectations and to become a long-term business partner has always succeeded and we enjoy the positive feedback and recommendations provided by each airport’s management.
“We find Interchange to be a reliable business partner. Its personnel is well trained and provides an excellent service to our customers, whilst its local management is very supportive and engaged.
We are extremely pleased with the design and build of their units, which are made in a clear and welcoming way.”
Senior Vice President, Vienna Airport plc.
“We have found Interchange to be a professional company to work with, that is responsive to the needs of both passengers and Budapest Airport itself.
In 2014, Interchange won the award for the ‘Best Developing Service Provider’ for its outstanding growth in turnover achieved in the T2B airside arrival area.
The company has well trained staff and provides an excellent service to our customers.”
Chief Commercial Officer, Budapest Airport Zrt.
We do more for travellers
- Currency exchange
- Western Union money transfers
- Order currency online
- Cash advances
- VAT refunds
- Travellers cheques
- Range of exotic currency
- Full Airport Service
- Corporate Solutions
Interchange and Covid-19
The Covid-19 Pandemic has had a profound effect on all travel related businesses. In particular, with border closures, the airport business has been greatly reduced and passenger numbers have, in many cases, been in low single digits as a percentage of 2019 levels. In March 2020 Interchange acted on the basis that the slump would be both prolonged and severe. This resulted in an immediate and substantial reduction in staff numbers, which was a personal and difficult process for the… [Read More →]
Interchange & ZamPost 21st century remittance coverage across a nation
Interchange’s Joint Venture with the Zambian Post Office – ZamPost – has opened its first location in the bustling Cairo Road Post Office in Lusaka, the capital of Zambia. There has been an immediate and encouraging demand for its Western Union service. The money transfer service will now be rolled out to 9 additional post offices in the Capital – Lumumba Road, Freedom Way, UNZA, UTH, National Assembly, Northmead, Chelstone, Ridgeway and Woodlands. Over a 100 regional ZamPost branches will… [Read More →]
Interchange enters into a joint venture with ZamPost – the Zambian Postal Services Corporation
23rd June, 2020: Interchange Africa announces today that it has entered into a joint venture to manage the Money Transfer Services of the Zambian Postal Services Corporation (‘ZamPost’). This new relationship follows on from its successful cooperation with NIPOST in Nigeria The planned service enhancement is for foreign exchange services to also be provided at Livingstone International and Kenneth Kaunda International airports. In these times of the Covid-19 Pandemic it is more essential than ever to provide reliable, fast, and… [Read More →]
Interchange expands its African management
The former Regional Vice President, Western Union, Southern, Eastern and Anglophone West Africa, Richard Malcolm has joined the fast-expanding Interchange Africa operations. Richard has unrivalled experience across the Continent, one of the fastest growing regions of the world. More than 30 million Africans live abroad and remit billions of dollars home every year. For more information click here.
Interchange offers Western Union Money Transfers with Nigerian Post Office, NIPOST
INTERCHANGE has signed a Tripartite Agreement with NIPOST and WESTERN UNION to offer money transfer services for the Nigerian postal services network. NIPOST has more than 5,000 employees and 1,200 post offices serving the country’s 200 million citizens. It is Nigeria’s largest retail service. Western Union is a global leader in cross-border, cross-currency money movement and payments, with a large network of retail agent locations in more than 200 countries and territories. Talking about this new operation, the Managing Director… [Read More →]