Below you will find information concerning visits to and the use of Interchange corporate websites. Interchange Group, its subsidiaries and affiliates („Interchange“), are sensitive to privacy issues on the Internet and recognises the importance of safe guarding all information we receive from you. This Privacy Statement applies to data provided by you and collected by Interchange through its websites as well as both online and offline services. We will use the provided information in the course of our dealings with you to process requests and orders and to provide a more personalised internet and online buying or ordering experience. Interchange will ensure that all personal information is treated in accordance with the applicable data privacy legislation’s.
For your information, we have provided this statement explaining our online information practices.
Collection of your personal information
In general, you are able to visit Interchange‘s websites without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Interchange website, the key words used to find our site, your IP-address, the browser type and language, access time, etc. Interchange uses this information for improving its sites and services.
When visiting certain Interchange sites (such as ordering currency online, buying currency online) we ask you to consent to providing personal information, such as your email address, name, telephone number, etc. This information is required in order for us to process and fulfil your order and otherwise provide you with the information and services you may request from us (eg. rate changes of your order, cancellation of your order etc.). This information will therefore be kept by us as long as is necessary for us to use your information as described above or to comply with our legal obligations (including fraud prevention, anti-money laundering and sanction screening).
For security reasons we also keep the IP-address used when the order is registered. Card holder name information is stored by Interchange in order to ensure effective handling of any problems regarding charging, cancellations and/or credits. At no time will other credit card information, such as the Primary Account Number, Service Code and Expiration date be stored by Interchange. Personal information collected on Interchange sites and services may, in compliance with applicable laws and regulations, be stored and processed in any country in which Interchange or its subsidiaries maintain facilities.
Security of your personal information
Interchange has a number of security measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. Therefore, please note that Interchange cannot guarantee the security of any personal information that you transfer over the internet to us.
We may also use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on our sites and services. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred.
Interchange‘s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not in any way responsible for the content of the privacy practices employed by other sites.
Changes to this privacy statement
We do more for travellers
- Currency exchange
- Western Union money transfers
- Order currency online
- Cash advances
- VAT refunds
- Travellers cheques
- Range of exotic currency
- Full Airport Service
- Corporate Solutions
A new branch in Budapest’s busiest traffic junction
Interchange won the tender conducted by the Budapest Transport company for the business premises located in Deák Square, the city’s busiest traffic junction. Deák Square, together with the neighbouring Erzsébet Square, is considered the heart of the capital, where the elegant Andrássy avenue and the modern luxury shopping street Fashion street start, from which Vörösmarty Square and Váci street are just steps away. The square is the hub of the city’s metro network, where Budapest’s 3 metro lines meet, the… [Read More →]
Interchange acquires retail operations of Western Union in France and Austria
Interchange, a leading provider of money transfer and foreign currency services, has acquired Western Union’s (WU) dedicated stores in Vienna, Paris, and in the principal regional cities of France. The acquisition involves 26 stores and approx. 150 people including one of the single busiest sites in WU’s worldwide network. The transfer of the Austrian stores was completed in November while the French stores are being progressively transferred. Alastair Holberton, CEO, commented: “This is a significant acquisition and reflects the strength… [Read More →]
Interchange and Covid-19
The Covid-19 Pandemic has had a profound effect on all travel related businesses. In particular, with border closures, the airport business has been greatly reduced and passenger numbers have, in many cases, been in low single digits as a percentage of 2019 levels. In March 2020 Interchange acted on the basis that the slump would be both prolonged and severe. This resulted in an immediate and substantial reduction in staff numbers, which was a personal and difficult process for the… [Read More →]
Interchange & ZamPost 21st century remittance coverage across a nation
Interchange’s Joint Venture with the Zambian Post Office – ZamPost – has opened its first location in the bustling Cairo Road Post Office in Lusaka, the capital of Zambia. There has been an immediate and encouraging demand for its Western Union service. The money transfer service will now be rolled out to 9 additional post offices in the Capital – Lumumba Road, Freedom Way, UNZA, UTH, National Assembly, Northmead, Chelstone, Ridgeway and Woodlands. Over a 100 regional ZamPost branches will… [Read More →]
Interchange enters into a joint venture with ZamPost – the Zambian Postal Services Corporation
23rd June, 2020: Interchange Africa announces today that it has entered into a joint venture to manage the Money Transfer Services of the Zambian Postal Services Corporation (‘ZamPost’). This new relationship follows on from its successful cooperation with NIPOST in Nigeria The planned service enhancement is for foreign exchange services to also be provided at Livingstone International and Kenneth Kaunda International airports. In these times of the Covid-19 Pandemic it is more essential than ever to provide reliable, fast, and… [Read More →]