Are you passionate about helping others and providing exceptional customer experiences? Why not lend your skills to an international company dedicated to money exchange and transferring money for a better world? Join Interchange, a Western Union Master agent, as a Customer Service Advisor.

Job Type

Full-time Permanent Position


€1,742 per month

Types of bonuses and gratuities



Customer Service: 2 years (Required)


English (Required)




Motivated by our values: clear goals, global openness, confidence, and respect.

The best comes from customer relationships.

You will be responsible for facilitating international money transfers, both in cash and by credit card, and conducting currency exchange operations for our clients. We rely on you to ensure that the provided customer service is always of excellent quality. Your role will be crucial in identifying and preventing risks associated with our business by following our Compliance procedures.

Job role
  • Familiarity with computer usage
  • Experience in cash management and comfortable with numbers
  • Enjoy taking on challenges, possessing necessary business skills
  • Master the art of negotiation
  • Organized, rigorous, and flexible
  • Proficiency in English is essential, and fluency in languages in addition to French is welcome

You are very comfortable working in both team and individual settings, available, responsive, with a strong potential for negotiation. Naturally adept at commercial service, you have a strong customer relationship and an appetite for numbers and challenges.

Don’t wait any longer and join an internationally renowned group with high potential! We do not discriminate based on race, color, ethnic origin, religion, political affiliation, gender (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. Our company will provide accommodations to all candidates, including individuals with disabilities, during the recruitment process, in accordance with applicable laws.

Benefits: Daily transportation coverage

Send your CV and covering letter to our HR department here.